We are Faultless Solutions

This is Steve Faultless. It’s his name on the door and his vision we follow. Steve has been in the hose business for 45 years and is dedicated to bringing new industry innovations and solutions to the market that will maximize your fleet’s efficiency allowing you to operate your business as effectively and efficiently as possible. His expertise, in all aspects of hose and fitting production, coupled with his long-standing relationship with the manufacturers ensures you get exactly what you need to keep your trucks moving.

As an industry innovator, he designed and co-started the Peraflex hose – a line still in production today – and has served as a consultant to a variety of hose and fitting manufacturers. With all this experience you can feel confident you are receiving advice and solutions from an expert.

Even though Steve Faultless’s name is on the door, it’s Dion that makes it all happen. With 37 years experience, he knows it all. As General Manager, Dion oversees all our operations and no one is more qualified to do so. He is the other half of our family business and brings with him his son, wife, brother and nephew.

Steve and Dion have worked closely together for over thirty years and their combined expertise in their respective areas guarantees you’re getting the best advice, on the best products in the market ensuring you receiving the best products for the job at hand.

Karina Jensen is CFO and Controller of Faultless Solutions. As a managing owner, she works intently to ensure our suppliers are paid promptly, our systems function properly and our customers are receiving a seamless experience. She manages all aspects of the finances and operations, so if you have any money questions this is who you’d ask for.

Dion’s brother Brian has over 25 years managing warehouse operations and knows the hose and fittings business better than most. He will continue to bring his expertise and experience ensuring your hose and fittings are safely coupled, welded and as ordered. If you need answers from someone in the warehouse, you’ll likely get Brian on the other line and you’ll quickly see how knowledgeable and helpful he will be.

This is Bruce Williams.  He is Brian’s son and like his dad has mastered all aspects of the hose industry, so if you ever need anything, Bruce is your guy.  He is a customer favourite and has developed a reputation of going above and beyond to ensure our customers are serviced properly.  Don’t believe us, read our reviews.  He wears a variety of different hats and is our marketing guru, logistics coordinator, order-taker and inventory specialist.  He brings with him a catalogue of skills and is an integral part of the Faultless Solutions team.

Tim is a master of all trades. He came to us with his welding certificates and quickly demonstrated he had more to bring to the table. He is now Brian’s right hand man and soon he’ll be running the place.

Kurt came to us as a driver and within three years has progressed into our front office. His excellence in customer service whilst servicing our clients during deliveries demonstrated to us we would be better served if we had him servicing them directly. You’ll find him greeting you at the front door, ready and able to take your walk-in or call-in orders. In only a short period of time, he is becoming a Hydrovac specialist and already know more about the industrial hose and fitting sector than industry veterans.

Carlos is the warm face and smile greeting you at the back door. Not only is he our welcoming committee, he’s become a highly skilled coupler specializing in composite, tank truck and boom hose applications.